Community association management is no easy task. At times, it feels more like you’re a ringmaster of a three-ring circus, juggling the requirements of your day-to-day, your residents’ needs, vendor issues, and the demands of the board. But there’s a way to control that chaos: the right HOA management software. A property management platform that’s built for you, with the best suite of tools to meet every need.
When you open the door with FRONTSTEPS Manager, you’re getting more than just task management and a way to track community inspections and violations; for HOAs, FRONTSTEPS Manager does it all. Powered by ALLi, our AI assistant, FRONTSTEPS Manager is a single, unified ecosystem that allows you to work anywhere.
The Power of Property Management Platform Innovation
Whether you’re at your desk or walking through communities and working from your phone, FRONTSTEPS Manager keeps things seamless and streamlined. You can easily jump between platforms when duty demands you to move. FRONTSTEPS Manager is designed to streamline and centralize the core functions CAMs handle every day by providing an integrated platform that optimizes your daily operations within a unified interface.
Within a single ecosystem, you can access community information, coordinate maintenance and inspections, track and process work orders, and generate files for board member reporting and insights. Even complex tasks with many moving parts, like your architectural review workflow, can be streamlined through Manager’s communication hub and organization features and ALLi’s powerful search capabilities.
FRONTSTEPS Manager’s tools reduce manual tasks by automating routine workflows and offering real-time visibility into community activities, like managing invoices and work requests. This lets managers stay organized and focus less on administrative overhead. FRONTSTEPS Manager gives you the freedom to spend more time on strategic community management and performing the service delivery that makes your community a better place to live.
Future-Ready HOA Management Software
HOAs are more popular now than almost ever before; the National Association of Home Builders notes that “in 2024, 65.7% of homes, which is the second-highest percentage in the survey’s history, were built in a community or homeowner’s association.” This means that more residents are moving into HOAs, and that increases a CAM’s workload. There are always challenges with growth, and FRONTSTEPS Manager is here to help ease the growing pains as a single, reliable system for managing communications, requests, and records as your communities scale.
FRONTSTEPS Manager’s ecosystem is the best platform to:
- Manage violations, architecture requests, and work orders (including from a mobile device)
- Review reports and track tasks while on the go
- Approve requests, review budgets, and monitor tasks in real time
- Communicate with homeowners regarding violations, architecture requests, and work orders, and create notes to homeowners and boards regardless of location
Both desktop and mobile apps are built with growth and scale in mind, offering a seamless experience with report synchronization so that you can just pick up the phone and go while continuing to work. Then, ALLi makes search and report generation feel intuitive and natural.
Building the Best CAM Experience, One Community at a Time
The constant context switching that CAMs experience carries an enormous cognitive load. For example…
A violation question interrupts budget work.
A homeowner following up on an architectural request while a vendor invoice is being reconciled.
And then, a board member asks for documentation that lives somewhere across email threads, shared drives, and personal notes.
Individually, these tasks are manageable, and there’s no question about whether or not you can do them– you can. But as they pile up, they create an always-on workload. CAMs can’t get their work done when their attention is fragmented and when every interruption carries such a high cognitive cost.
What makes it worse is that residents experience this strain as friction and uncertainty. When requests move slowly or updates are inconsistent, homeowners assume the process is disorganized or unfair, even when decisions are being made thoughtfully. Trust erodes because the path from request to resolution feels invisible.
This is where a centralized platform like FRONTSTEPS Manager changes the dynamic. When you use one unified platform for your day-to-day management, CAMs no longer have to feel like they’re struggling to juggle every last detail. Instead, requests, records, and updates live in one place, letting you focus without constantly resetting your attention.
Your Residents will Love it Too
For residents, clarity and structure feel like safety. With the assistance of FRONTSTEPS Community, they can receive consistent automatic status requests and insight into how decisions are made. That clarity creates a healthier relationship between CAMs and their communities, on top of the benefits from increased operational efficiency, reduced mental workload, improved workflows, and optimized day-to-day tasks.
Want to see what FRONTSTEPS Manager can bring to your organization? Reach out and schedule a demo today with the best HOA software in the game.
