It’s been several months since we first launched our #YouAskedWeListened initiative focused on making critical improvements to our support and software platform based on customer feedback. This initiative is still going strong as our Product team has been working on refining existing features to make them even easier to use. The latest feature to go through a complete redesign? The community directory.
Join our Product Manager, Francesca Moss, as she walks customers through the enhanced directory, explaining why we made the changes we did in our latest webinar. As a bonus, she also shares a brand new feature we’re launching in the very near future, director permissions. This feature has been in the works for a while and is one of the most-requested features by our customers.
During the webinar, we received a great deal of “how-to” questions relating to various features throughout our platform. If you ever need a refresher on how to use our platform, or you have new team members that you need to get trained up, please sign up for one of our free weekly training webinars.
As a reminder, our #YouAskedWeListened initiative relies on user feedback to keep it running strong. Have feedback you think our team could use to make the product even better? Be sure to submit it using our digital Productboard.