FRONTSTEPS is excited to announce a game-changing enhancement to its already industry-leading suite of HOA and Community Association software. Introducing FRONTSTEPS Suite Manager, a unified web-based experience that brings together the power and insight of FRONTSTEPS back-office systems within an easy-to-use and mobile-responsive web-based application.
Designed with feedback from real-world Community Association Managers and Management Company employees, this is the first task-management and accounting system designed specifically for the HOA space. FRONTSTEPS Suite Manager is sure to change the industry by allowing Community Association Managers to harness the power of FRONTSTEPS Caliber on-the-go, simplifying workflows, increasing visibility into community finances and operational efficiency and breaking down barriers between collaboration and communication.
4 Key Benefits of FRONTSTEPS Suite Manager
1. Web-based experience designed for Community Association Managers with Community Association Managers
FRONTSTEPS Suite Manager re-imagines the powerful desktop accounting platform, FRONTSTEPS Caliber. An industry leading technology for nearly 25 years, FRONTSTEPS Caliber has become the accounting tool of choice for Community Association Managers thanks to its comprehensive and powerful reporting capabilities. Following conversations with Community Association Managers, FRONTSTEPS understood the need to bring the power of Caliber to the field, allowing them to access the tool from wherever they are working.
The mobile-optimized web-based interface grants access to FRONTSTEPS’ entire suite of products with the sign on from a single account. No need to remember passwords or jump between technologies, allowing for better workflows and project management, reporting and communication all in one place.
2. The STEP System: HOA Specific Workflow Management
Following conversations with a group of “Champion Customers” it became clear that the project management tools used by Management Companies were fragmented and not designed to handle the complexities and uniqueness of needs in the HOA space. FRONTSTEPS designed the STEP System framework, a dynamic task management system that automatically incorporates tasks from the FRONTSTEPS suite and other third-party platforms and websites like Outlook.
The STEP System works seamlessly to manage tasks, like work orders, architectural requests and violations, eliminating the need to access FRONTSTPS Caliber and FRONTSTEPS Community. It allows for easy collaboration between back-office employees and provides visibility into the progress of various tasks.
Automations notify Community Managers of new work orders, board member approvals, and other critical actions, ensuring that nothing falls through the cracks. This consolidation reduces the need for additional CRMs and work-order ticketing systems helps to save money and time, allowing Community Association Managers to focus on strategic activities that drive value for your organization.
3. AI Driven Enhanced Reporting and Visibility
At the heart of FRONTSTEPS Suite Manager is a customizable and AI-Driven dashboard that provides Community Association Management Companies with the holistic insights that they need to successfully run and grow their businesses. This dashboard provides Management Companies with a centralized hub where they can access all the tools and information that they need to manage their communities efficiently and effectively. Get insights from individual communities to entire portfolios.
Powerful AI allows users to create custom reports—from individual communities to entire portfolios—in important business functions such as profitability benchmarking, projections, and efficiency metrics. This is a game-changer for portfolio managers who need to make informed decisions based on data analysis.
4. Enhanced Communication and Collaboration
FRONTSTEPS Suite Manager is designed to simplify collaboration between Community Association Managers and other Management Company back-office staff, Board Members and Homeowners. The ability to assign tasks to and communicate between groups ensures transparency in communication and fosters collaboration, leading to timely and efficient resolutions.
Additionally, thanks to the STEP system outlined above, communications and automated notifications can be sent directly to Community Association Managers and Board Members, alerting them when action is required to ensure that processes progress for operational continuity. Getting everyone on the same page reduces misunderstandings and improves community satisfaction.
Transforming the Future of HOA Management
FRONTSTEPS Suite Manager is not just a new software tool—it’s a transformative platform set to redefine HOA management. By providing a unified, web-based platform that leverages the power of AI, FRONTSTEPS Suite Manager offers a transformative solution that enhances efficiency, communication, and profitability. As the industry continues to evolve, FRONTSTEPS Suite Manager stands out as a forward-thinking tool that empowers Management Companies, Board Members, and Homeowners to thrive.
Stay tuned for the official launch and get ready to experience the future of HOA management with FRONTSTEPS Suite Manager. For more information and to learn more about FRONTSTEPS Suite Manager, fill in the form below: