800.992.4384

Dynamic Solutions for Builders

Best-in-Class Risk Mitigation, Compliance & Documentation Tools for the Homes and Communities You Build

Customer Experience and Warranty Solutions for Builders

Online Portal & Documentation | Service Request Management | Online HOA & Maintenance Manual | Project Closeout

Features

Communication between builders and homeowners is paramount. With FRONTSTEPS homeowner portal and service request platform you’ll stay in compliance with local “fix-it” laws and you can get back to the business of building homes. Home and community information is collected, managed, and delivered for you via one platform. It’s interactive and intuitive plug and play software created by builders to connect you and your customers.

Online Homeowner Portal

Fully interactive portal connects homebuilders to homeowners with an easy-to-use dashboard for accessing home and community information. Buyers are just a click away from maintenance records, manufacturer information, warranty dates, and more – giving builders back time typically spent on lengthy communications.

Service Request Management

FRONTSTEPS offers the latest and most intuitive technology for full record keeping with homeowners and trade contractors! Customers and staff can communicate in real-time throughout the warranty and repair process.

Project Closeout

FRONTSTEPS provides General Contractors with construction industry document specialists who will; create a project specific closeout/turnover documentation deliverable index from the project specs, contact the subcontractors and suppliers (as well as other relevant project team member) to inform them about the FRONTSTEPS Closeout Documentation Service process, and establish a workable communication link that ensures 100% accuracy. A weekly GAP report is also issued to the GC project team.

Online HOA & Maintenance Manual

HOAs and residents can access a community’s entire manual for up-to-date policies, changes to covenants, availability of common amenities, archived newsletters and more. Homeowners can also view personal account statements, pay dues online and receive email notifications related to maintenance, inspections and legal requirements. A sleek streamlined process allows builders to provide homeowners complete information based on community-specific local and state regulations. The FRONTSTEPS platform will help mitigate risk and liability, while reducing labor and other costs.

Get Started Today

Call 800.992.4384

Contact Us Now to Speak with the FRONTSTEPS Builder Expert.

We Will Design a Custom Solution for Your Unique Business Needs.

How it Works

Step 1

Discover

Our FRONTSTEPS Experts will work with you to understand your specific needs. Our Builder Product is customizable, allowing us to design exactly what you need.

Step 2

Demonstrate

We will provide you with a complete demo of the latest features and functionality that are right for your business.

Step 3

Design

We will identify the right features for your business and provide customized pricing and timeline.

Step 4

Deliver

The FRONTSTEPS  team will assist you with the launching and roll-out of your custom Builder Product

Customer Success

"dwellingLIVE by FRONTSTEPS has proven to be a powerful

tool for us and the customers we serve. It has provided a much

better buying and homeowner experience. The software can

easily fine-tune to meet our impending needs. Our customers

expect us to be technology smart and dwellingLIVE by FRONTSTEPS

has exceeded that expectation!"

Ryland Homes

"With an investment in dwellingLIVE by FRONTSTEPS, you will

experience a high ROI by eliminating the need for additional admin

staff, create more efficiency at the field level of customer service and

significantly reduce warranty calls; all while increasing your customer's

experience and referral sales."

Standard Pacific Homes

The FRONTSTEPS Family of Products

dwellingLIVE Home

With intuitive home-builder tools, dwellingLIVE Home offers a reference library that includes builder and manufacturer maintenance, warranty, and operational information. Smart phone and tablet friendly, this powerful tool makes communication between builder and homeowner more seamless than ever before.