Communication between builders and homeowners is paramount. With FRONTSTEPS Service Request and Maintenance Management software and Online HOA Manual & Warranty Guides, you’ll stay in compliance with local “fix-it” laws and you can get back to the business of building homes.
Fully interactive portal connects homebuilders to homeowners with an easy-to-use dashboard for accessing home and community information. Buyers are just a click away from maintenance records, manufacturer information, warranty dates, and more – giving builders back time typically spent on lengthy communications.
FRONTSTEPS offers the latest and most intuitive technology for full record keeping with homeowners and trade contractors! Customers and staff can communicate in real-time throughout the warranty and repair process.
FRONTSTEPS provides General Contractors with construction industry document specialists who will; create a project specific closeout/turnover documentation deliverable index from the project specs, contact the subcontractors and suppliers (as well as other relevant project team member) to inform them about the FRONTSTEPS Closeout Documentation Service process, and establish a workable communication link that ensures 100% accuracy. A weekly GAP report is also issued to the GC project team.
HOAs and residents can access a community’s entire manual for up-to-date policies, changes to covenants, availability of common amenities, archived newsletters and more. Homeowners can also view personal account statements, pay dues online and receive email notifications related to maintenance, inspections and legal requirements. A sleek streamlined process allows builders to provide homeowners complete information based on community-specific local and state regulations. The FRONTSTEPS platform will help mitigate risk and liability, while reducing labor and other costs.
"dwellingLIVE by FRONTSTEPS has proven to be a powerful
tool for us and the customers we serve. It has provided a much
better buying and homeowner experience. The software can
easily fine-tune to meet our impending needs. Our customers
expect us to be technology smart and dwellingLIVE by FRONTSTEPS
has exceeded that expectation!"
"With an investment in dwellingLIVE by FRONTSTEPS, you will
experience a high ROI by eliminating the need for additional admin
staff, create more efficiency at the field level of customer service and
significantly reduce warranty calls; all while increasing your customer's
experience and referral sales."
Standard Pacific Homes
With intuitive home-builder tools, dwellingLIVE Home offers a reference library that includes builder and manufacturer maintenance, warranty, and operational information. Smart phone and tablet friendly, this powerful tool makes communication between builder and homeowner more seamless than ever before.